Terms of Service

1. Agreement to Terms

These Terms form a binding agreement between you and VoxConvert. By accessing or using the Service, you accept these Terms, our Privacy Policy, AI Content Disclaimer, and any feature-specific terms presented to you. If you do not agree, do not use the Service.

2. Eligibility and Accounts

You must be at least 13 years old. If you are under the age of majority where you live, a parent or legal guardian must consent to and supervise your use. You are responsible for accurate account information, safeguarding your credentials, and all activity under your account.

3. Subscriptions, Trials, Billing, and Cancellation

Paid plan prices, billing periods, taxes, and included features are displayed before checkout. Paid subscriptions are billed in advance through Stripe and renew automatically until cancelled. You may cancel through available account controls or Support; cancellation takes effect at the end of the paid period. Except where law requires otherwise, fees are non-refundable and partial periods are not refunded.

Promotional no-card trials do not automatically convert to paid service. Trial eligibility, duration, expiration, and other conditions are governed by our Free Trial Terms. We may change future prices with reasonable advance notice before the change applies to a renewal.

4. User Content and Permissions

You retain ownership of original content you upload. You grant VoxConvert and its service providers a limited, worldwide license to host, process, reproduce, transmit, and modify that content only as needed to operate, secure, improve, and support the Service. You represent that you have all rights, permissions, and consents needed for uploaded text, audio, likenesses, voices, and other materials.

5. AI Outputs and Ownership

Subject to applicable law and third-party rights, you may use outputs generated for you. We do not guarantee that any output is unique, eligible for copyright, accurate, lawful for your intended use, or free of third-party rights. You must review outputs before publishing or relying on them.

6. Acceptable Use

You may not use the Service to violate law or rights; create fraud, malware, threats, harassment, hate, exploitation, or unlawful sexual content; impersonate or clone a real person without required consent; mislead voters or consumers; bypass safeguards; overload, scrape, reverse engineer, resell, or abuse the Service or its APIs; or distribute Music Library assets as standalone files.

7. Voice Cloning and Synthetic Media

Voice cloning requires informed permission from the speaker and compliance with our Voice Cloning Consent & Use Policy. You are responsible for synthetic-media disclosures and compliance with biometric, publicity, privacy, election, advertising, robocall, and consumer-protection laws.

8. VoxConvert Intellectual Property

The Service, brand, software, interface, documentation, and original materials are owned by VoxConvert or its licensors and protected by law. No rights are granted except the limited right to use the Service under these Terms.

9. Third-Party Services

The Service depends on third parties including hosting, payment, AI, speech, and music providers. Their terms may apply to relevant features. Third-party services may change, fail, restrict content, or become unavailable, and VoxConvert is not responsible for matters outside its reasonable control.

10. Suspension and Termination

We may investigate, restrict, suspend, or terminate access when reasonably necessary to protect users, VoxConvert, third parties, or the Service; comply with law; address nonpayment; or respond to suspected violations. You may stop using the Service at any time.

11. Data Retention

Projects and generated files may remain while your account is active and may be archived. Account deletion requests are processed subject to operational backup cycles and legal, billing, security, fraud-prevention, and dispute-retention obligations. See our Privacy Policy for details.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VOXCONVERT DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OPERATION. WE DO NOT WARRANT THAT OUTPUTS ARE SUITABLE FOR LEGAL, MEDICAL, FINANCIAL, SAFETY-CRITICAL, OR OTHER PROFESSIONAL RELIANCE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOXCONVERT AND ITS OWNERS, PERSONNEL, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID VOXCONVERT DURING THAT PERIOD. These limits do not exclude liability that cannot legally be limited.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless VoxConvert and its owners, personnel, affiliates, and suppliers from claims, damages, judgments, losses, liabilities, and reasonable legal fees arising from your content, prompts, outputs, voice samples, cloned voices, public distribution, violation of law or third-party rights, or breach of these Terms. We may control the defense of an indemnified matter, and you agree to cooperate.

15. Binding Individual Arbitration

Please read this section carefully. Except for eligible small-claims matters or requests for temporary injunctive relief involving intellectual property or unauthorized access, any dispute arising from these Terms or the Service will be resolved by binding individual arbitration under the Federal Arbitration Act and the American Arbitration Association Consumer Arbitration Rules. Arbitration may occur remotely unless the arbitrator requires otherwise. New York law governs these Terms, without regard to conflict rules, and New York is the arbitration seat.

Before arbitration, the claimant must send a detailed notice through Support and allow 30 days for informal resolution. You may opt out of this arbitration provision by sending a clear opt-out request through Support within 30 days after first accepting these Terms. If you timely opt out, the courts located in New York will have exclusive jurisdiction, and each party waives a jury trial to the extent permitted by law.

16. Class-Action and Jury Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL SEEKING RELIEF. EACH PARTY WAIVES A JURY TRIAL. If this class waiver is found unenforceable for a particular claim, that claim must proceed in court rather than class arbitration.

17. Export Controls and Sanctions

You may not use, export, re-export, or provide the Service in violation of United States or other applicable export-control or sanctions laws. You represent that you are not located in an embargoed region or listed on a prohibited-party list and will not use the Service for prohibited end uses.

18. Changes and General Terms

We may update these Terms prospectively. Material changes will be communicated by reasonable means, and continued use after the effective date constitutes acceptance where permitted by law. If any provision is unenforceable, the remainder remains effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a business transfer. These Terms and incorporated policies are the entire agreement about the Service.

19. Contact

Legal notices, arbitration opt-outs, and questions may be submitted through our Support page.